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Carrying out test purchases (Mystery shopper)

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Carrying out test purchases (Mystery shopper)

 

 

Mystery shopper – type of marketing research aimed at assessing the process of customer service with the use of specially trained people (mystery shoppers). Сarrying out checks on behalf of potential / actual customers, and detailed reports on the results of inspections.

Private detective “Detective-PIC” not only conducts an independent professional assessment, but, if necessary, helps to develop or adjust it.